Estratico Terms and Conditions (2026)

Last updated: 4 March 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Estratico website located at https://estratico.org.zw (the “Site”) and any software development, consulting, or related professional services offered by Estratico (“Services”). By accessing or using the Site or any Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Site or the Services.

1. Identity of the Provider and Scope

1.1. The Site and Services are provided by Estratico (“Estratico”, “we”, “us”, “our”), a software development and technology services firm based in Gweru, Zimbabwe.

1.2. These Terms apply to:

  • Visitors to the Site.
  • Prospective and existing clients engaging us for software development, consulting, or related professional services.
  • Users who interact with our public profile and repositories on GitHub or other third‑party platforms in connection with our business.

1.3. Additional written agreements (such as Statements of Work, Master Services Agreements, or specific project contracts) may apply to particular engagements. In the event of a conflict between these Terms and such specific agreements, the specific agreement will prevail for the relevant engagement.

2. Acceptance of Terms

2.1. By accessing or using the Site, contacting us through the Site, or engaging us to provide Services, you confirm that:

  • You have read and understood these Terms.
  • You have the legal capacity and authority to enter into a binding agreement.
  • You agree to comply with these Terms and all applicable laws and regulations.

2.2. If you are using the Site or Services on behalf of a company or other legal entity, you represent that you are authorised to bind that entity, and in that case “you” and “your” refer to that entity.

2.3. We may update these Terms from time to time. The “Last updated” date at the top of these Terms indicates when they were last revised. Continued use of the Site or Services after changes take effect constitutes your acceptance of the revised Terms.

3. Use of the Site

3.1. The Site is provided for general information about our company, capabilities, and services, and to enable you to contact us or interact with our public content.

3.2. You agree that you will:

  • Use the Site only for lawful purposes and in accordance with these Terms.
  • Provide accurate and complete information when you contact us or submit any form.
  • Comply with any additional guidelines or policies published on the Site.

3.3. You must not:

  • Attempt to gain unauthorised access to any part of the Site, our servers, or systems.
  • Probe, scan, or test the vulnerability of the Site or any associated network.
  • Circumvent or attempt to circumvent any security or authentication measures.
  • Use any automated means (including robots, spiders, or scraping tools) to access, monitor, or copy any part of the Site, except to the extent allowed by applicable law that cannot be contractually waived.
  • Introduce any malicious code, viruses, worms, or other harmful material.
  • Misuse any contact forms or email addresses provided on the Site, including for sending spam, phishing, or unsolicited marketing.
  • Use the Site in any manner that could damage, disable, overburden, or impair our infrastructure or interfere with any other party’s use of the Site.

3.4. We reserve the right, without prior notice, to suspend or terminate your access to the Site if we reasonably believe you have breached these Terms or applicable law.

4. Professional Services

4.1. Estratico provides software development, technology consulting, and related professional services. Such Services are typically defined in one or more written documents (e.g., proposals, Statements of Work, or service orders) agreed between you and Estratico.

4.2. Unless expressly stated otherwise in a written agreement:

  • All timelines, milestones, and cost estimates are indicative and subject to refinement in good faith as the project evolves.
  • Your timely cooperation, provision of information, feedback, and approvals are essential to our delivery of the Services.
  • You remain responsible for your own infrastructure, third‑party dependencies, and any regulatory or sector‑specific compliance requirements applicable to your business.

4.3. You are responsible for:

  • Ensuring that you have all necessary rights to any materials, data, or instructions you provide to us.
  • Ensuring that your use of any deliverables from the Services complies with applicable law (including data protection, intellectual property, and consumer protection laws).
  • Reviewing and testing deliverables before deploying them into production environments.

4.4. Unless otherwise agreed in writing, our Services do not include legal, tax, or regulatory advice. You should obtain independent professional advice where appropriate.

5. Intellectual Property Rights

5.1. Site Content and Brand

5.1.1. The Site and its content—including text, graphics, logos, icons, images, layouts, and design—are owned by or licensed to Estratico and are protected by applicable copyright, trademark, and other intellectual property laws.

5.1.2. “Estratico” and any associated logos, marks, or trade names are trademarks or service marks of Estratico. You may not use our name or marks without our prior written consent, except as necessary to truthfully reference us.

5.1.3. You may view, download, and print reasonable portions of the Site’s content for your own internal business use, provided you:

  • Do not remove any copyright or proprietary notices.
  • Do not modify the content in a way that misrepresents our brand or services.
  • Do not use the content for any commercial purpose that competes with us or misleads others about our involvement.

5.2. Client Deliverables and Project IP

5.2.1. “Deliverables” means software, documentation, or other tangible outputs that we explicitly agree to develop for you under a specific engagement.

5.2.2. Ownership of Deliverables will be governed by the applicable Statement of Work or contract. Common models include:

  • Client‑owned deliverables: You obtain ownership (or a broad licence) to the specific codebase and documentation developed for you, subject to our retained rights in any underlying tools and reusable components.
  • Licensed deliverables: We retain ownership, and you receive a licence to use the deliverables for your internal business purposes, on agreed terms.

5.2.3. Unless expressly agreed otherwise in writing, Estratico retains ownership of:

  • All pre‑existing materials, frameworks, libraries, tools, methodologies, and know‑how used in performing the Services.
  • Any generic, reusable components, libraries, or patterns developed while working for you that are not specific to your confidential business logic or data.

5.2.4. To the extent such Estratico‑owned materials are incorporated into your Deliverables, we grant you a non‑exclusive, worldwide, royalty‑free licence to use them as part of the Deliverables for your internal business purposes, subject to your compliance with the applicable agreement and these Terms.

5.3. Open Source and GitHub Repositories

5.3.1. Estratico may maintain public or private repositories on GitHub or other platforms. Each repository may be released under a specific open‑source or proprietary licence indicated in that repository (e.g., in a LICENSE file).

5.3.2. Your use of any code or content from such repositories is governed by the relevant licence for that repository, in addition to these Terms. In case of conflict, the repository‑specific licence governs your use of that code.

5.3.3. By submitting contributions (such as pull requests or issues) to our public repositories, you:

  • Represent that you have the right to submit such contributions.
  • Grant us a non‑exclusive, worldwide, royalty‑free licence to use, reproduce, modify, and distribute your contributions as part of the project, under the project’s licence.

5.3.4. GitHub and other third‑party platforms have their own terms and privacy policies. Your use of those platforms is governed by their respective terms, and we are not responsible for those platforms or their actions.

6. User Content and Submissions

6.1. If you submit any content to us via the Site or by email (such as enquiries, feedback, or materials for review), you remain responsible for that content.

6.2. You must not submit content that:

  • Infringes any third‑party rights (including copyright, trademark, privacy, or other rights).
  • Is unlawful, defamatory, abusive, hateful, or otherwise objectionable.
  • Contains malicious code or is designed to harm our systems or reputation.

6.3. By submitting content to us (other than confidential project materials submitted under a non‑disclosure agreement or contract), you grant us a non‑exclusive, worldwide, royalty‑free licence to use, reproduce, and adapt that content solely for the purpose of responding to your enquiry or improving our services.

7. Privacy and Data Protection

7.1. We process personal data in accordance with applicable privacy laws, including the Cyber and Data Protection Act [Chapter 12:07] and related regulations, and in line with our published Privacy Policy.

7.2. Our Privacy Policy, as updated from time to time and available on the Site, explains how we collect, use, and protect personal data and your related rights. By using the Site or Services, you acknowledge that you have read and understood our Privacy Policy.

7.3. Where our Services involve processing personal data on your behalf (for example, in building or maintaining platforms that process data about your users), we may enter into a separate data processing agreement that sets out the roles and responsibilities of each party under applicable data protection law.

8. Third‑Party Platforms and Links

8.1. The Site may contain links to third‑party websites or services, including but not limited to:

  • Vercel (hosting and infrastructure).
  • GitHub (code hosting and collaboration).
  • Other tools or resources we reference.

8.2. These third‑party sites and services are not controlled by Estratico. We provide such links for convenience only and do not endorse or assume responsibility for their content, terms, or practices.

8.3. Your use of third‑party sites and services is governed by their own terms and policies. You are responsible for reviewing and complying with those terms.

9. Service Availability and Disclaimers

9.1. The Site and Services are provided on an “as‑is” and “as‑available” basis. While we aim to keep the Site and our infrastructure available and secure, we do not guarantee that:

  • The Site or Services will be uninterrupted, error‑free, or free from security vulnerabilities.
  • Any defects will be corrected within a particular timeframe.
  • The Site or Services will meet your specific expectations or requirements.

9.2. From time to time, the Site or Services may be unavailable due to maintenance, upgrades, changes to our infrastructure or third‑party platforms, or due to events beyond our reasonable control (such as network outages or force majeure events).

9.3. Except as expressly set out in a written contract with you:

  • We make no warranties, representations, or guarantees of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non‑infringement, or compatibility.
  • Any information provided on the Site is for general informational purposes only and is not professional advice.

9.4. You are responsible for implementing appropriate security measures and backups for your own systems, data, and applications, and for testing any deliverables before deploying them into production.

10. Limitation of Liability

10.1. Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited under applicable law.

10.2. To the fullest extent permitted by law, Estratico and its directors, employees, and contractors shall not be liable for:

  • Any indirect, consequential, special, punitive, or exemplary damages.
  • Any loss of profits, revenue, business, goodwill, or anticipated savings.
  • Any loss or corruption of data, system downtime, or business interruption.

10.3. To the extent we are found liable to you in connection with the Site or the Services (whether in contract, delict/tort, negligence, statutory duty, or otherwise), and in the absence of a written contract specifying a different limit:

  • Our total aggregate liability for all claims arising out of or relating to your use of the Site shall not exceed the amount (if any) you paid to us specifically for access to the Site (which is typically zero).
  • For Services provided under a paid engagement, our total aggregate liability shall be limited to the fees actually paid by you to Estratico for the specific Services giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim.

10.4. You agree that these limitations reflect a fair allocation of risk in a professional services context, particularly for software development and technology consulting, where outcomes depend on many factors beyond our direct control.

11. Indemnity

11.1. You agree to indemnify and hold harmless Estratico and its directors, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your breach of these Terms or of any applicable law.
  • Your misuse of the Site or Services.
  • Any content or materials you provide that infringe any third‑party rights.

12. Termination and Suspension

12.1. We may, in our reasonable discretion, suspend or terminate your access to the Site or certain features at any time, including if:

  • You breach these Terms.
  • We are required to do so by law or by a competent authority.
  • We discontinue or materially modify the Site.

12.2. For Services governed by separate contracts, termination rights and procedures will be as set out in those contracts. Without limiting those rights, we may suspend or terminate Services if:

  • You fail to pay amounts due.
  • You materially breach your obligations and fail to remedy the breach within a reasonable period after written notice.

12.3. Upon termination:

  • Your right to access the Site (and, if applicable, the Services) ceases.
  • Any provisions of these Terms that by their nature should survive termination (including intellectual property, limitation of liability, and dispute resolution) will continue to apply.

13. Governing Law and Dispute Resolution

13.1. These Terms and any dispute or claim arising out of or relating to them, the Site, or the Services shall be governed by and construed in accordance with the laws of the Republic of Zimbabwe, without giving effect to any conflict‑of‑laws principles.

13.2. In line with the Consumer Protection Act [Chapter 14:44] and applicable laws governing electronic contracts, you acknowledge that:

  • Electronic communications and records may be used as evidence of the existence and terms of contracts between you and Estratico.
  • Consent, acceptance, and notices may be validly provided electronically, subject to any statutory requirements.

13.3. Before initiating formal proceedings, the parties shall attempt in good faith to resolve any dispute through negotiation:

  • Either party may give written notice of a dispute.
  • Representatives of both parties shall meet (physically or virtually) within a reasonable time to attempt to resolve the dispute.

13.4. If a dispute is not resolved within a reasonable period through negotiation, the parties shall consider mediation in Gweru or Harare with a mutually agreed mediator, before resorting to litigation. The costs of mediation will be shared unless otherwise agreed.

13.5. Subject to the foregoing, the courts of Zimbabwe shall have jurisdiction over any dispute arising out of or relating to these Terms, the Site, or the Services. Where possible, proceedings should be brought in Gweru or Harare.

14. Consumer and Small Business Protections

14.1. Nothing in these Terms is intended to exclude or limit rights that consumers may have under the Consumer Protection Act [Chapter 14:44] or other mandatory laws that cannot be excluded by contract.

14.2. If you are a consumer, you may have additional rights in relation to information, fairness, and remedies. These Terms are intended to be read consistently with those rights, and any provision that is found to be unfair, unlawful, or unenforceable under applicable consumer law shall be interpreted or modified to the minimum extent necessary to be valid and enforceable.

15. Miscellaneous

15.1. Entire Agreement. These Terms, together with any additional written agreements specific to particular Services, constitute the entire agreement between you and Estratico concerning the Site and Services.

15.2. Severability. If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.

15.3. No Waiver. Any failure or delay by Estratico to exercise any right or remedy under these Terms shall not be a waiver of that right or remedy.

15.4. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations in connection with a merger, acquisition, or corporate re-organisation.

15.5. Notices. Notices to Estratico regarding legal or contractual matters should be sent to the contact details indicated on the Site or in your specific contract. We may provide notices to you via email, the Site, or other reasonable means.

16. Contact Information

If you have any questions about these Terms or about the Site or Services, please contact: